Zoro.com is an eCommerce company that sells business supplies, equipment, and tools—but we’re much more than just a website. We’re a team of great people who win and lose together (we prefer winning!).
Since 2011, Zoro's incredible team has been working to help our customers get everything they need to make their businesses go. We’ve grown super quickly in just a few years, recently surpassing 400 team members and reaching annual revenue of over $500 million. Add to that our award-winning culture—we were named a Great Place to Work for 2019-20, among other accolades—and we think Zoro is a pretty amazing launchpad for career growth and development.
At Zoro, we pride ourselves on making sure our team members are taken care of—while also building a culture where our employees can bring their authentic selves to work and have a little bit of fun in the process.
Our Core Values
These are the values that keep us focused on what really matters. We developed them with input from team members across the company—and we live them out every day, keeping them in mind as we tackle each new project, meeting, and initiative.
At Zoro, We…
Win & Lose Together (We prefer winning!)
We celebrate our accomplishments and learn from our failures.
We all are empowered and accountable to take risks and find a better way.
We are open, honest, and candid with each other.
Aspire to Be Customer-Obsessed
Our customers are everything to us.
Awards and Recognition
We’re constantly thinking of new ways to make Zoro an even better place to work. And although we’re not in it for the awards, it’s always nice to be noticed. Here are just a few of the ways Zoro has been recognized for its unique company culture.
Built in Chicago’s 100 Best Places to Work 2019
Built In’s list ranks the best places to work in Chicago based on benefits and compensation data.
Great Place to Work® in Retail 2019–2020
The Best Workplaces in Retail list is based on surveys representing over 694,000 employees working in retail in the United States.
Chicago Tribune’s Top Workplaces 2019-2020
The Chicago Tribune’s annual Top Workplaces awards recognize the best places to work in the Chicago metro area, based on employee surveys.
Top Workplaces USA Award 2021
Zoro received a 2021 Top Workplaces USA Award in recognition of our strong values, internal culture, and other considerations. The award celebrates nationally recognized companies that make the world a better place by "prioritizing a people-centered culture and giving employees a voice." Zoro also received two Culture Excellence Awards from Top Workplaces for Communication and Innovation.
Learn more about Zoro's unique company culture and the Top Workplaces Award.
Great Place to Work® Certified Company 2019-2021
Great Place to Work uses employee surveys to determine which companies across the country offer their employees the best experience and culture, measuring everything from resources and celebrations to a sense of belonging at work. Learn more about our additional awards below:
#1 in Fortune Best Workplaces in Retail 2020
#12 in Fortune Best Workplaces for Women 2020
#21 in Great Place to Work's Best Workplaces in Chicago 2020
Benefits & Perks
At Zoro, we want to make sure our team members are taken care of. That’s why we offer a wide range of employee benefits and perks, from insurance and 401(k) retirement plans to career development and tons of free snacks.
Here are some of the benefits you can count on as a member of our team:
- Health, dental, and vision benefits that begin on your first day
- 6% guaranteed employer 401(k) contributions, whether or not you contribute
- 18+ days of paid time off (PTO) and 6 paid holidays
- Performance-based bonuses that let you share in the company’s success
- Short and long term disability insurance
- Supplemental life insurance options
- A wide variety of unique opportunities for career development and continued learning
- Paid parental leave (maternity and paternity) for new parents
- An adoption assistance program and a matching charitable gifts program
- Generous discounts on cell phone plans, home and auto insurance, pet insurance, and more
- Free coffee, soda, and snacks, plus a variety of great food options at all office locations
Choose Where You Work with 3 Office Locations
With 3 office locations across 2 states, plus frequent opportunities for remote work, most Zoro employees are able to work from the office of their choosing.
Our headquarters are located in Buffalo Grove in the northwest Chicago suburbs, a convenient location with parking, an onsite Starbucks cafe, and more. A free shuttle service makes the trip easy for Metra commuters, too.
Our other Illinois office is located in Chicago's West Loop neighborhood. Conveniently located above the Ogilvie Transportation Center, this office is easily accessible by Metra (either at Ogilvie or nearby Union Station) as well as by CTA trains and buses.
Our Janesville, Wisconsin, office is located close to the Illinois/Wisconsin border and is home to most of our customer service organization.
All office locations feature onsite beverages and snacks, nearby fitness centers, and plenty of dining options in the surrounding area.
Here's What Our Employees Are Saying
"Zoro's culture is truly one of authenticity, and that's what makes me excited to do my best work. I show up for my coworkers as my true self, wearing Grateful Dead T-shirts, speaking in plain language, asking honest questions, and challenging or praising behaviors as I see them. Zoro is a place where I can bring all the best parts of myself to the table."
—Geremy Bass, Senior Program Manager, Digital Product
"Zoro truly cares about their people, whether at work or at home. They've created a place where you can be you and do your job the best you can. It's a very progressive and inclusive environment."
—Tiffany Peterson, eCommerce Channel Manager
"I consider myself very lucky to have found a company that cares just as much about my growth in my career as I do. Zoro is very transparent and holds weekly meetings, letting everyone know what is going on around the business. I also love that I am able to talk to members of the executive team. Our president comes around often and is never too busy to ask how my day is going."
—Joy Schram, Accountant II, Finance
"People at Zoro know when to joke, and when serious work needs to get done. There always seems to be a balance between work and fun… Every meeting that I have ever been in while at Zoro has involved a laugh... That’s awesome, especially when combined with the fact that the Zoro team delivers, with the results to back it up, day in and day out."
—Drew Fischer, Direct Marketing Specialist
"Zoro has always been great at encouraging people to work on their development and explore new skills or roles that they are interested in."
—Melody Dickes, eCommerce Channel Manager
"Zoro's fast-paced environment and agile culture nurtures an environment where innovation can flourish without fear of failing. The executive team is approachable, grounded, open to dialogue with team members at all levels of the organization, and demonstrates how much they care about not only the business, but the team members as individuals."
—Marilyn Anderson, Chief Supply Chain Officer
I’ve struggled throughout my career to hide my disabilities from prospective employers. I was afraid that they would count against me during the selection process, or limit my growth potential.
Zoro looked beyond all of that. They were more focused on finding creative people who can bring their unique backgrounds and experiences to contribute across diverse teams, solve complex problems, and delight customers. I’m glad I found them!
- Tom Wimmer, Manager, Customer Insights & Market Research
Our Inclusion Council
The goal of the Inclusion Council is to help foster an environment at Zoro where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued. The council aims to empower all employees to learn about, raise awareness of, and promote diversity and inclusion through all of our workplace interactions.
Our Interview Process
When you apply to join the Zoro team, we want you to know what to expect. Most interviews start with a phone call, and if we're interested in learning more about you, we'll invite you to come to the office and meet some of the people you'll be working with. After an onsite interview, you should hear back from our HR team shortly about the next steps in the hiring process.
Learn More About Zoro
Interested in learning more about what goes on behind the scenes at Zoro? Find out how you can connect with us, how we've built our unique company culture, how we give back to our community, and more on our About Us page.